Rental Center Crete

Rental Center Crete is a local car rental company founded in 1975, operating from the main office at Nidas 1 in Heraklion and through 24-hour pickup and drop-off points at Heraklion Airport, Chania Airport, Heraklion Port, and multiple towns including Chersonissos, Gouves, Malia, Stalis, Agios Nikolaos, Elounda, Sissi, Rethymno, Bali and Georgioupolis. The fleet includes compact cars (Toyota Aygo, Hyundai i10), medium and full-size vehicles (Volkswagen Polo, Toyota Corolla), SUVs (Peugeot 2008, Nissan Qashqai, Toyota Rav4), minibuses (Peugeot Rifter), vans (Peugeot Traveller), convertibles, hybrid cars (Toyota Yaris Hybrid), and electric vehicles (Tesla Model Y). Prices start from around €43 per day for economy cars, rising to €257 per day for premium SUVs or electric models, with significant seasonal variation (lowest in winter months, highest in August).

All rentals include comprehensive all-risk insurance with no excess, unlimited mileage, theft protection, and an extra driver at no additional cost. A baby seat is also included. The company offers free cancellation up to 48 hours before pickup, with refunds processed within five business days for fully prepaid bookings cancelled more than 48 hours in advance. One-way rentals are available. Customers can book online, by phone (+30 2810 240120, office hours 08:00-21:00), or at the desk. Payment is accepted in cash, debit card, credit card, and digital methods, with no credit card deposit required—unusual for the industry. Drivers must be at least 21 years old with a valid licence valid for at least one year; an International Driving Permit or certified translation is required for non-English/Greek licences. Long-term rentals receive special pricing.

The company reports a 97% customer satisfaction rating based on around 3,000 reviews and states a 95.8% satisfaction rate over four years. Customers receive 24-hour roadside assistance. The website lists pickup and drop-off at multiple Crete locations, though specific details on whether all these are dedicated offices or concierge services at hotels and other venues are not clearly stated.