Swapfiets Germany

Swapfiets is a bicycle subscription service operating in multiple German cities including Berlin, Munich, Hamburg, and Cologne. The company offers three main bike types: standard city bicycles (Deluxe 7 starting at €14.90/month), e-bikes with pedal assistance (Power 1 from €59.90/month and Power 7 from €64.90/month), and additional premium e-bike models. All bikes feature Dutch-designed frames built in Europe, with safety components including integrated AXA locks, Shimano brakes, and LED lighting, along with the company's distinctive blue front tire. Subscription terms start at one month and include unlimited repairs and maintenance at their service locations. If a repair cannot be completed within 10 minutes, the company provides a replacement bike. Members can book repairs and track their subscription through a mobile app available on iOS and Android. Customers can pick up bikes at physical stores or arrange home delivery. The service covers theft through a replacement fee based on bike model, or customers can purchase additional comprehensive theft coverage. Subscriptions can be cancelled with one month's notice. Swapfiets currently operates stores in at least four major German cities with over 280,000 members across its service areas.