Swapfiets Netherlands

Swapfiets offers bicycles and e-bikes on monthly subscription. The range includes standard city bikes (Original and Deluxe 7) starting from €15.70 per month, and e-bikes (Power 1 and Power 7) from €64.90 per month. Subscriptions include unlimited repairs and maintenance at the company's shops or through home visits booked via their app. If a problem cannot be fixed in-store within 10 minutes, the rental bike is swapped for another. All bikes feature anti-slip tyres, dual locks, and LED lights.

Swapfiets operates shops across the Netherlands including Amsterdam, Utrecht, Rotterdam, and other cities. Members can pick up bikes directly at stores or arrange home delivery. The company requires a 1-month notice period to cancel membership, though loyal members must keep their subscription for at least 6 months before cancelling. Optional add-ons include theft coverage, with a fixed amount owed if a properly locked bike is stolen or lost.

The platform serves 280,000+ members and operates as a B-Corp certified company. Customers manage reservations, book repairs, and view invoices through the Swapfiets app, which has a 4.5 rating based on over 17,000 reviews. The company also offers test rides and student discounts.