Medical and mobility equipment rental in Europe

Frequently asked

Is rental equipment covered by my travel insurance?

Most travel insurance policies do not cover mobility equipment rental as a general expense. They may only cover it if it's required because of an accident that occurs during your trip. Your home health insurance is unlikely to apply abroad. Most rental firms offer their own damage waiver or liability insurance for a small additional fee, typically €5–€15 per day or as a flat weekly rate. It is always best to clarify the insurance terms and your potential liability for damage or theft before you finalise the booking.

How is the equipment delivered, especially bulky items?

Most companies deliver to hotels, private homes, and sometimes airport arrival halls. For smaller items like wheelchairs, this is a simple drop-off. For larger equipment like hospital beds or patient hoists, suppliers such as Vista Healthcare in the UK or Mobiloc in France will typically include delivery, installation, and a brief tutorial as part of the fee. Always specify your delivery address and any access issues like stairs when booking. Delivery fees can range from €20 to over €100 depending on the location and complexity of the setup.

What are the typical rental costs and security deposits?

A manual wheelchair typically costs €10–€20 per day or €50–€80 per week. Mobility scooters are more expensive, usually €25–€40 per day or €120–€200 per week. Specialised equipment like hospital beds or oxygen concentrators are often rented monthly, with prices from €200 to €500. Security deposits vary widely, from around €50 for crutches to over €500 for high-end scooters. The deposit is normally held on a credit card and refunded after the equipment is returned in good condition.

How can I be sure the medical equipment is hygienic?

Reputable suppliers follow strict cleaning and sterilisation protocols between users. Equipment should arrive in a visibly clean condition, often sealed in protective wrapping. You can ask the company directly about their sanitation process. Firms that also serve hospitals and care homes, common in Germany and the UK, adhere to clinical standards for hygiene. Checking recent customer reviews can also provide assurance. If equipment arrives and you are not comfortable with its condition, do not accept the delivery and contact the company immediately.

Do I need a doctor's prescription to rent medical equipment in Europe?

For general mobility aids like wheelchairs, mobility scooters, and walkers, a prescription is not necessary; you can book them directly. However, for specialised equipment such as oxygen concentrators, nebulisers, or specific types of therapeutic beds, some suppliers, particularly in France and Spain, may require a doctor's note. This is to ensure the equipment is appropriate for your medical condition and is set up correctly. Always check the supplier's requirements for the specific item before you book.